Novell an outlier? How?
Mr. Dragoon states Novell is an outlier by not charging for patches and support documents. How so? I have yet to see him cite any examples of companies in the enterprise space that do this? Typically, small niche companies use these practices. It's not as common in the enterprise space. Not only does Microsoft not do this, but Symantec, VMware, and Citrix don't do this, either. Also, with regards to Microsoft not charging, what does he mean by "they charge you in other ways"? Who forces maintenance? Novell. Microsoft does not force SA. Who has a breadth of third-party support? Microsoft. Want third-party support for Novell, you have to purchase other third-parties to make the original third-party solutions work.
I've always been a Novell fan, and to this date most of my organization's infrastructure runs on Novell products (NetWare, SLES, OES, GW, etc). But throughout all this John Dragoon has done nothing but use vague statements to support Novell's actions without giving any concrete examples.
Biting the hand that feeds IT
