Another one for plusnet
I wonder if plusnet figures are included in with the BT Retail ones... as they became part of BT a few years ago. I've been with them since 2005, and not had a single problem, they even reduced my monthly bill after I sent them a cheeky tweet because my exchange got reclassified. Oh, and because I've recommended several friends and family to join them and they are all very happy with the service, plusnet take even more money off my bill every month to boot... which is nice.
Unfortunately I might be moving to Hull soon, which means no BT lines, which means I'll have to suffer the pain that is Karoo. Ick. That's a good reason to NOT move to Hull.