Re: Smaller networks don't really help themselves
I took Toobs headline rate, which is half the price that VM wanted for me as an existing customer. If I needed a fixed IP then even that doesn't suddenly double it to VM money.
Call centres are onshore, and speaking about technical issues with them gets a technical response rather than sticking rigidly to a script. I had an IPv6 issue and took a couple of days to get to the bottom of, and even saying traceroute was enough to get them to drop the have you reset the router, etc nonsense and ask proper technical questions about the network, device, tests I'd ran, etc.