* Posts by Andy34

2 publicly visible posts • joined 30 Jul 2009

O2 data fails, again

Andy34
FAIL

IPhone only works with 3G switched off

O2 have really got to sort out this problem. I've been told by customer services to not bother turning 3G back on until they call me back to officially clear the open fault I have logged with them.

With 3G turned on, I cannot make or receive calls, and definitely no data. Phone works fine on 2G including data.

Is anybody having this same problem?

O2 does Apple-flavour customer service

Andy34

O2 really need to get their act together

O2 are having network problems again, apparently affecting only iPhones 'which could take a few hours to fix'. All calls are sent to voicemail, can't call out or use any data services.

Isn't this the 3rd time in 10 days now? O2 really need to up their game as they are failing miserably at the moment.