
It wasn't this one but acquaintance had her bank account cleaned out
She did online banking and one day discovered she had a $10 balance when it should have been much more. The bank had sent all of her money to somewhere in Australia.
Haven't heard if she was successful in getting any kind of restitution but likely not since the route was probably through a key logger on her home PC.
These things happen and this sounds like it was targeting business bank accounts rather than personal.
Leexgx is right - RSA key fobs can help to make theft more difficult instead of using a communications channel that can be compromised. Luckily my bank offered them for free but they have made it much more limited (business customers) due to lack of interest. Regular customers (maybe businesses too) now have to pay for the RSA keys.