
I'm happy with VM too
BT used to try and probe my systems every time I logged in. I used to block them and complain. They never did anything about it. As far as I can tell NTL and then VM have never tried hacking into my systems. Of they did, they did it better than BT because I never noticed.
The only hardware failure was the original modem after many years of use and they must have put that in the post as soon as I logged the call. When it arrived I just had to plug it in and read them the MAC address over the phone and it worked.
It's reliable here. I have never come up against download limits - pretty good for having 2 teenagers in the house!
I don't want to ever use Sky. The Murdochs seem to be nasty right wing monopolists with a hatred of competition. At least Branson tries to promote a decent image rather than Rupes Bond villain one!