Re: Help people get phished
My bank in Arsetrailer used to do that - for security, please confirm your address. Me: OK, what address do you have? Them, no, you tell me your address to confirm who you are. Me: but you just rang me. Don't you know who I am?
After a few weeks of being hung up on, accompanied by increasingly angry emails to the head office, they announced a new secure phone call management protocol. I like to imagine my continuing ire was at least partly responsible.