me too
Most "free" software is a pain in the neck to install, not as portable or universally installable as many imagine. I have experienced hundreds of such pieces of badly designed, poor interface software (and some really rather good items too) on VMS, Primos, heaven knows how many varieties of UNIX and Linux/GNU.
Actually, oddly, OSX has proved to be the easiest for "free" software, either from Apple, GNU or Mac Ports. BSD with ports is the next. What is more, OSX comes with much of the really useful stuff installed, e.g. Apache, PHP, Perl, Python, gcc, X and much more. I do have to download gpg, costs about two minutes, real pain.
I used to think Linux was all right, till I got fed up with newer releases needing more and more fiddling to make them work on my old hardware, the size increasing fast with every upgrade, every release being a beta. Commercial Redhat and SUSE were all right; but then, we had a team of our own supporters to test it, make sure that things worked and we were fairly limited in how we used it and I, being an engineer and paid for my time, was happy enough to work around the bad links to MS Exchange, rotten calendar management and half-baked "office" software (I hear that has become almost office-capable at last). Of course, the secretaries had MS Windows.
Then I got a Mac laptop (cheap from a student who had won it and needed the cash more than the machine) and suddenly, Linux seemed just pointless - all that hassle and still not as good. For my X yearnings, I quickly got X and twm configured and even KDM working (abandoned KDM and Gnome and the like: OS X provides a more reliable, quick and useful interface for those times when more convenient than command line).
As for consumer devices, mobiles: I like walled gardens. I do not want my mobile crippled by a virus or some app that spends all its time 'phoning home or eats all the memory. Walled gardens are delightful oases in which, even in a bracing English climate, one can grow peaches, grapes and apricots against a sunny, sheltered wall; in which the noise of traffic and people is kept out or at least muted; in which I can sun bathe, naked or not, chat to friends and family in privacy and security, have, for a few moments, freedom to be me.
Stallman and his ilk are privileged twirps who have no idea how people outside their little scrapyards live and work, nor how they have to pay for it. Clearly, their way is not "a better mousetrap" or the competition, whether Nokia, Apple, MS, IBM, Cray or whoever would all have gone or never started long ago. Interesting that much of the successful "free" software is supported through the good graces of commercial sponsors providing staff, machines and money e.g. MySQL, OpenOfice, much of Linux (go on, I bet you thought Google, Redhat and Canonical were charities peopled by volunteers in their spare time)