I've left Virgin and Never been happier, nor has my wallet
That subject says it all.
I moved house recently (2months ago) and took the opportunity to move from ntl to sky. I've been with NTL (or virgin, whatever) for 5 years, and the only good thing about them is their broadband - customer service is rubbish, as is their tv box. Lost and 24 are my most fave shows on telly.
But its not just sky1 is it - who has EVER had a reliable interactive service on an NTL box - last time I pressed the "red button" on the box it killed it - new box - 3 weeks turn around - never again did I try that - not to mention no interactive on Sky Sports. Endless other TV problems (dodgy picture, sound problems, etc. engineers no idea what is up with it).
Anyway - with Sky+, sky freetime package, BT line and broadband (not sky broadband - heard it isn't up to much, yet, but I would save more money if i did) - i save £10 a month AND i've got a sky+ box compared to what I did have.
Plus, the customer service is much better - being that I have not had to call it yet!!!