
In defence of 1&1
I've been on a shared hosting plan with 1&1 for seven years. In all that time, I've had about 5 outages, ranging from 3 minutes to two hours. Once they had a database problem that was a bit dramatic, but we were able to collectively recover from that. These are not guesses either, as I have the web site remotely monitored.
So, my view of 1&1 is that they offer a stable, feature-rich service at fair prices.
Virgin Media, on the other hand, consistently disappointed me. All of their services have suffered a tangible decline in quality since the VM rebranding, to the point where they are utterly incapable of providing the service for which you're paying. I'm no longer a VM customer, being happier to pay £5/mo for an 8Mb internet service that runs at 5Mb than to pay £37/mo for a 20Mb internet service that runs at 11Mb. Virgin's problem is that they need to drop the best part of £20bn on a to-the-house network upgrade. We'll see that just after I land in France at l'aeroport du cochon.