Where as I do agree with you BigBadAl, I actually moved from ZEN to BE on the basis of faster up/dwn speeds (Prior to ZEN going 20Mbps). They also had a nasty limit which, being a media designer pushing and pulling vast amounts of content from our servers I used to hit the limits every month. BE sorted that, and was half the price.
So yes, ZEN is superb, but for moderate users with a healthy wallet :-)
For those still using the detestable Thomson router: Bin it and get something else, FTLOG! First thing I did really, after asking the cs chaps to give me the details. All to happy to oblige, and now have a sparkling Draytek instead.