Remove the unnecessary
My ISP offers web space, e-mail, virus software, this that, and the other thing. All I want from them is an IP address and bandwidth, but none the less I pay for all of these additional services that I neither want or need. If there were a provider that offered me these two things, I would switch in a minute. I don't even need a tech support number. An outage reporting number, and current network statistics are all I really need, and then only if I am having issues. I should be able to call them up, read them my CMAC number and be good to go with some all you can eat synchronous connections. This fantasy ISP would save probably 60% of their operating costs compared to other providers, and if done properly could compete with the "other" ISPs and still deliver the bandwidth you are actually paying for. ALSO, I want to make one thing perfectly clear to the charge by the byte crowd, I pay for bandwidth, rated in mb/s, NOT for the total amount of data xfered. As an ISP you should expect me to run at 80% utilization 24x7x365. If you want to charge the "consumers" by the byte, you should charge the "providers" by the byte also, effectively putting popular services out of business due to the "surprise costs" and ongoing costs.
NEVER ACCEPT A PAY BY THE BYTE SCHEME. (at least not without dinner and a kiss first, and maybe a reach around..)..