Not so different...
We're not so different after all.
5 publicly visible posts • joined 14 May 2009
You're forgetting that (I believe) Oracle are buying Sun for the IP and the PEOPLE. While Sun's backoffice may be 'expendable' you cannot simply cut the thousands of technical workers they have amassed over the years. I expect this is a long term investment and Oracle would be mad to cut the engineers that made Sun.
I don't mean to seem blunt but this isnt so new. Many large companies have the concept of "ONSHORE", "BOARDED" or "LOCALIZED" customers and have done for years. Some help desks I have worked on use these terms so the customers are never routed offshore.
Some may see this as racism but it is merely to ensure no other country is aware of issues a customer (ie government ) is having. Not many countries would want citizens of another country knowing that their systems are weakened or their capacities. Any race of people are able to work on the helpdesk, as long as they are citizens of that country.