Great intil they cap your A**
I went back to Virgin after leaving them due to price constantly increasing. In August I went back to them after four years (don't get me started on SKY and DLM) and they just tried the same. I signed up to 'L' at £16 a month fir the first year and £24 for the second. In Jan they started charging me £27! I queried this and was told that the original offer was a mistake (even though I signed up on their web site). Have since agreed £17 for a year.
In addition on Saturday I noticed that my 10MB seemed slow, after checking and calling them it transpires I had been capped for 'downloading more than 1GB between 4pm and 6pm' and my speed taken down to 2.5mb. I queried this as my son's PC has crashed and I had to reload Windows and service pack 3 and around 650MB of updates and managed to get it reset, otherwise you have to wait 5 hours. I like the performance and have rarely had any service issues other than their billing department.
Virgin Broadband - great speed as long as you don't use it!
Biting the hand that feeds IT
