
This happened to one of my parents accounts and I couldn't understand what was wrong with it because the stupid Outlook app that runs on the mobile phone doesn't tell you anything about what's happening or space on your account it just pops up with error (not stating what the problem was)
Even when I logged into the account on the desktop browser it wasn't clear right away what happened because it says there was 9gb available
I am a computer tech but I use Google so I wasn't aware of them doing this until now, god help people who are computer illiterate
Emails should stay with emails setting attachments as onedrive is stupid move because it's limit is 5gb but email is 15tb but without attachments it should just be 15tb across everything)