Let's just hold on a minute...
Most of the posts I'm seeing here are of the "nurrr..... idiot!" nature. I don't think that's particularly fair to the poor woman. We forget sometimes that we- the technically-clued- are a minority, not a majority. Us calling her an idiot is like her calling us the same for not understanding football, or whatever else the mundanes are into these days.
MOST people- not just the stupid ones- think that PC = Windows. sad but true. If she ordered an Ubuntu laptop, it probably wasn't with the understanding that it had a different OS on it. She, like most people, probably doesn't even know what an OS is, and just thought that "Ubuntu" was another program like Word or Excel that the machine came with.
You're not helping the cause by being a bunch of cruel elitists. When this sort of thing happens we need to educate- not mock. The mocking, incidentally, is why we're not really getting anywhere- "Having trouble with Ubuntu? Visit our forums, and a bunch of guys will laugh at you!"
Nice one, guys.
Biting the hand that feeds IT
