* Posts by Rob

1 post • joined 17 Dec 2008

Be Broadband doubles down on ADSL to catch cable

Rob
Unhappy

Be were in my good books...

...until I moved to a different flat in the same street, connected to the same exchange. I duly called up o2 and was shocked to find that I could only be put on BT's IPStream service (having previously enjoyed full unbundled Be service) because "the exchange is full and we've no timescale on when more capacity will be added"! So now my old *empty* flat is sitting taking up one of the connections and they say there is nothing they can do about it. Great. Just what I needed to know especially after a 2 week saga of BT managing to cancel my line rather than move it then losing all record of any orders. Other than that, o2/Be have been providing a flawless service - whether they can on IPStream only time will tell.

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