What a shambles
It's reassuring that you bank, "update" their system and one of the steps is to ask for you for your: name, telephone and email. Errr.. shouldn't the system know this information!?
I've not got the same current account listed three-time on my screen but I can't move money from the reserve account to the current account as it's not "linked." Pity I didn't have three-times the money in the account!
What a shambles.