Posts by John Wright 4 publicly visible posts • joined 14 Dec 2008
Where has the funny footnote gone?
I like that bit.
e.g Alistair Dabbs is a freelance technology tart, juggling IT journalism, editorial training and digital publishing. He has a propensity for breaking wristwatches in everyday accidents. He once regailed an eskimo party with an anecdote about buying and subsequently breaking more watches than they’d had hot dinners.
So I got my new Passcode and Registration number today.
And duly tried to log in . Totally failed.
After ringing the Freephone number 0800 056 5151 and getting my Personal ID confirmed I can only conclude that Abbey are trying to combine my 2 business account together.
So each time I log in I am entering the wrong details.
I ring up only to have my passwords reset again- letter in the post - AGAIN.
This is with me not realising this is perhaps resetting my other account.
I am going crazy and going round in circles.
I even suspect that my Norton Internet Security may be blocking access in some way to the Abbey Site.
A few days a go Norton reported "An intrusion attempt by www.abbeynational.co.uk was blocked: Risk Name HTTP Acrobat PDF Suspicious File Download. Risk Level High: ( I didn't try to download a PDF).
Is it just me? This was so easy before the upgrade.
And why am I asked for my entire ID and entire Passcode and entire Registration number rather than say 3 random digits from the security details. I I get a keylogger infection surelt I loose the lot. In what way is this a security upgrade?
I have had all the same problems as other here and am waiting for new login details by post.
I have 2 business accounts with FREE banking.
I suspect Abbey is making this a painful transition to encourage as many small businesses to move their unprofitable ( for Abbey) accounts elsewhere.
Am I being paranoid?
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