One week Later
I asked for help on Tuesday. Its Sunday now and I understand 2nd class letter (in Christmas post) will arrive either on Monday or Tuesday...... Apologies, they started sending 1st Class letters on Wednesday.
The certificate error is known about but will not be fixed until Monday.
Recommend that if you cannot get a valid cerificate to the site then think seriously about logging in with all your keystrokes onto potentially an impersonated site.
Thinking about moving my two accounts away from Abbey.
We expect some minor difficulties in a rollout but the evidence above shows lack of management at the highest levels.
Biting the hand that feeds IT
