* Posts by Mark Harby

1 publicly visible post • joined 11 Dec 2008

Abbey IT upgrade 'chaos' hits small biz banking

Mark Harby
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Getting Really Silly Now.

Like everyone posting on this forum I'm getting tired of the mis-information.

I spoke to the business banking help-line last night (Wed) at 21:30 and was told very positively that a reboot of the servers at midnight would solve all of the problems. Guess what, tried this morning and still cannot pay bills or transfer money.

I am a small business and manage my bank accounts, supplier payments, STAFF WAGES etc on a just-in-time model, I need daily access to these accounts in order to function. This is really hurting my business at a time when we are all struggling to see where next years business is going to come from. I don't need this diversion Abbey !

Can someone please try and get some information out of Abbey as to what is really happening.