* Posts by Frank Smith

1 publicly visible post • joined 10 Dec 2008

Abbey IT upgrade 'chaos' hits small biz banking

Frank Smith
Flame

Lies, Lies and even more lies

Monday: after waiting four hours - told that it would all be back to normal tomorrow

Tuesday: Was told that you can no longer transfer between accounts using the internet - This is the new policy - Use Phone or go to a branch. Made a complaint - Somebody will get back to you.

Wednesday: Yes, Yes you cannot transfer between accounts - Don't ask me it's what we have been told to tell you.

Thank you Abbey - Try to charge us for being overdrawn in one account because you changed the rules -WITHOUT WARNING!!!