* Posts by centenary

1 publicly visible post • joined 10 Dec 2008

Abbey IT upgrade 'chaos' hits small biz banking

centenary
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abbey screw up

Very very angry about this mess. I cant move over 50k of money out of my reserve account and I've got a VAT bill to pay at end of december. Good job job I've got some money in the current account but will I be able to pay HMRC? No guessing for what HMRC will say if I cant or dont pay that bill!

Thing is, abbey should have seen this coming. They had a similar problem with the personal on line banking system a few years ago. When I complained then, I even offered my services as an experienced test analyst to put it right.

I'll be closing the abbey account asap and moving to the FSB's business banking option with the Co Op Bank.

Good work abbey!