* Posts by Phil

1 publicly visible post • joined 26 Nov 2008

Amazon intros early VAT cut

Phil
Stop

Re: Refund if price goes down

"I believe Amazon have a, somewhat hidden, policy that if the price of something you have bought from them goes down within a specific period you can claim a refund to take you to the lower price."

Amazon have now dropped this policy. I tried to claim a refund last week and got the following response:

"Further to your email, we regret to inform you that we do not extend a post-order price guarantee and only orders placed on or before September 01, 2008 are eligible for a price difference refund under the Post-Order Price Guarantee policy. We are very sorry regarding this issue."