Defaulting
The problem of defaulting lies in the amount of time and skill required to establish a proper requirements document. If what you have works for 'free' then why spend money searching for a means of improving it with no means of determining whether any improvement was achieved. It is the supremacy of mediocrity over real need.
Few companies wish to spend anything on IT. They also go to the wrong places for 'advice'. Ask an accountant which software to use, answer:- Sage. Why? because it is what we use. MYOB is better value, it has lower purchase costs and includes additional functionality, Quickbooks is highly recommended too, but an accountant will still recommend Sage because it is what they are used to.
They may have 'consultancy' divisions. But, why ask a vested interest what you should be doing. They seem to know, hmmm, and what do they seem to know ? All of the major frauds perpetrated by large corporations have been overseen by the major accountants. So, why would you trust someone who is looking after their own pockets and not yours. Corporate mangers do though.
Reports of problems are sanitised because junior managers do not want to be the bearer of bad news. It it isnt upbeat and on message, then they dont want to hear it. Why do they look for something beyond their control to blame for their miserable performance. How many blame strikes for their poor performance. Perhaps if they didnt cause strikes in the first place life would be better for them (and their long suffering customers).
Mediocrity rules, because no one has the balls to tell their boss his talking through his arse.
I have seen charts displayed as THE defining fact. Yet, I was sitting next to the person who was inventing the figures to make the charts look good. They weren't a fact, they were fiction. But it was an impressive PowerPoint presentation, it looked good, shame about the content. The same company lost its CEO some time later for misleading shareholders, perhaps if they hadnt misled themselves first they woudl actually have done their jobs and made something for shareholders. (These two facts are not directly related, they are to assert that CEOs have no idea where the figures on which they base their judgment, orginate).
Employees rarely care about their employer. Why should they, there is no job for life any more, the employer does not care (or pretend to care) about their employees. Now, a career is managed by job hopping. Is this really how you want your business run. So, sit tight, dont upset the staus quo, dont rock the boat, follow the herd and look to jump ship as soon as possible, hopefully onto a higher deck and follow the same prescriptive route.
Follow this path, and you find mediocrity is entrenched. ther eis no thought abotu what is used, who cares, they arent going to be here for long anyway. Stick with the defaults