Have to agree with my anonymous friend above. Pipex's service has gone through the floor since the Tiscali buy-out. Aside from multiple mail outages in the last couple of weeks, emails regularly go "missing" (they don't arrive, but don't bounce), and then there's the "stealth" LLU migration. I also remember a day when Pipex's customer support actually satisfied the description.
The only thing tying me to them at the moment is a long-established email address and a lack of time to research the alternatives. Shame, they used to be proper tidy.