Monopoly
Observe the free market in all it's Monopolistic grandeur!
According to a manager at VMworld who handles their certification program, prometric is getting out of the IT cert business... So Vue has told VMware go funk itself it will Procter the exams it wants too.
What does this mean? Well other than VCP the more advanced VMware exams were mostly lab driven. This manager told me Vue has informed them they most roll back lab questions because their testing computers are not capable of running labs; ergo the 85 question in 85 minutes VCP 6 exam. VMware's future plan had been to switch to a mostly lab based model for all certs.
I agree certs are a crock of shite and demonstrate only the most basic understanding of a technology, especially the low level ones. But I was optimistic with the VCAP exams that at least one vendor was turning the corner toward meaningful certs. Thanks to the VUE monopoly we are doomed more of the same... marketing tests indefinitely.
This breach is also indicative of a company that knows they have a monopoly why worry about a breach? Not like they have any other choice consumers or vendors.
Lastly, I had an issue earlier this year with my VMwareID was not matching up with vue ID. So I called Vue support, the Indian gentlemen told me over and over 'The problem is your VMware ID should be the same as your VUE ID.' I replied 'Yes that is why I called, please fix this' his reply 'Sir your ID's should match' my reply, 'Please fix it' 'Sir your ID's should match' this went on for 5 minutes. I asked so speak to a supervisor he said he could not.
So I tried their chat support... They told me to call support.
I had to executive email bomb via linked in their international support and the Head of VMware training & certs. VMware was able to track the problem and get VUE to fix it. Evidently when VMware integrated with VUE for VCP6; VUE used the same cell on their DB for CISCO and VMware ID's they assumed no one would have both *FACEPALM* so it took time for VUE to realize this and then make a new column... in the mean time if you had an existing ID for both there was a good chance it was messed up in the process and VUE left it up to the consumer to contact them to TRY to get it fixed.
VUE is a terrible company with a terrible product. But hey we have no other choice.