Bill Gates talked about it recently. Here are some of his thoughts.
Shortly before Bill Gates stepped down from his full time position at Microsoft, he attended the Microsoft Office Developers Conference. In less than 2 minutes Gates explained what Microsoft has to offer in this market and what is the role of BPM players like PNMsoft for example.
Here is a link to the relvant part of his speech on Video http://www.youtube.com/watch?v=Y92zT9d5m7g
If you want to read the full speech (It's long so search for "business process management") goto:
http://www.microsoft.com/Presspass/exec/billg/speeches/2008/02-11GatesODC.mspx
Biting the hand that feeds IT
