* Posts by Richard Nash

1 publicly visible post • joined 13 Aug 2008

1&1 botches Microsoft Exchange update

Richard Nash

Clear cache & cookies!!!??

I had a long & difficult to understand call to the helpline.

I was told it was 1am in the Phillipines which may have contributed to the confusions.

Advice I had was to clear cache & cookies - when I said won't that lose all my remembered passwords there was begrudging agreement & I was told to install FireFox. That did work once - but now does (cache & cookies again?)

Switching to HTTP server setup from exchange.1and1.co.uk to .com sounds an idea - but I'm now sure how.

I thought advice to clear cache & cookies without explaining the downside was professionally irresponsible