Clear cache & cookies!!!??
I had a long & difficult to understand call to the helpline.
I was told it was 1am in the Phillipines which may have contributed to the confusions.
Advice I had was to clear cache & cookies - when I said won't that lose all my remembered passwords there was begrudging agreement & I was told to install FireFox. That did work once - but now does (cache & cookies again?)
Switching to HTTP server setup from exchange.1and1.co.uk to .com sounds an idea - but I'm now sure how.
I thought advice to clear cache & cookies without explaining the downside was professionally irresponsible
Biting the hand that feeds IT
