Posts by Dave Culley

Cloud startup's business model defies laws of physics

Not the first to offer this

No one has mentioned Livedrive who have been offering unlimited storage for some time now. They use similar (disclaimer, it seems similar to me..) hashing techniques to avoid file duplication and as other posters have said, I think simply rely on the fact that the vast majority of people signing up will probably use less than 50GB. And if you've got security concerns then no service which can be accessed with a username and password via the web is ever going to be safe enough for you, in my opinion.

Tiscali sues BT for 'defamation and falsehood'

Tiscali should worry about their customer service before suing BT!

Had an ongoing problem with my Mum's broadband, nothing since the 29th March. BT came out last Friday (first time we could get Tiscali to send an engineer), fixed the problem in 30 mintes (exchange was setup wrong, so it wouldn't have worked).

This all came about after we tried to upgrade to Tiscali 8mb (£15 a month) from 2mb (£19 a month). It had been working fine for 4 years before that.

We're now told that 8mb won't work (BT says it will, but I can't be arsed any more) at their exchange.

Initial support told them to cancel and re-subscribe to fix the issue (which, in hindsight, probably would have sorted it). After putting in a complaint to the ISP watchdog and pestering the forums, UK support in Milton Keynes started calling but it still took another 6 weeks to get BT out and get the problem sorted.

Compare that to PlusNet who my wifes grandfather uses. Modem turned up, didn't work, got straight through to support, explained I'd tried a different router etc, BT out within a week and everything sorted.

Needless to say once we've sorted out compensation, it's off to PlusNet for my Mum.

Paris, because surely she's the only person daft enough to sign up as a new Tiscali customer.