Posts by John McDowall

O2 starts 3G iPhone stampede - and runs away

@Gareth Hughes

Yeah I've got the JDxx thing as well but nothing comes up.....hopefully it's just their tracking system that needs updated, as they've damn well taken the money!

Hurrah

Just tried my JD code one last time and it now says it was picked up at 09:44 !!

Also, under My O2 the Tarriff info has updated to: O2 35 on iPhone.

Order status still says "In Progress" though and I've not had any emails since I ordered it on Monday!

I'm also not in one of the scorched earth postcodes, so hopefully will get a txt before 6!

@Gareth Hughes

Yeah I've tried the 'on-xxxx' number in the 'By Consignment' as instructed in the O2 email and entering the JDxxx parcel number in the "By Ident Code" and nothing comes up...

Ghost Order

I managed to get an order number on Monday, and called in the evening when I still hadn't had a confirmation email, and spoke to someone who said "yes I can see you have one" and that an email would be "sent out". I was happy with that.

Yesterday I'd still not received any confirmation email, so I emailed O2 and got this response:

***

Thanks for emailing us about your order for your new iPhone 3G status.

Your order number is on-0xxxxxxx and your parcel number is <blah>.

Your order was dispatched from our warehouse on 10 July 2008. It's currently with our delivery agent, DHL. You'll receive a text message one day before the delivery of your order. We'll deliver as many orders as possible on 11th July and then delivery may take up to 2 weeks.

***

Delivery may take upto TWO WEEKS??? Sounds like the may be scamming and pretending to dispatch orders and blame it on the courier till they can fulfil the order? I put in my consignment code into the tracking system and it can't find it...