How to fix the problem
For details of how to fix the problem, please see http://www.avg.com.au/index.cfm?section=support&action=tech_bulletins&feature=179
6 publicly visible posts • joined 7 Jul 2008
The problem with AVG and the Flash Product Update was resolved very quickly by AVG Technologies. For the official announcement please see http://www.avg.com.au/index.cfm?section=news&feature=116
Best Regards, Lloyd Borrett
Marketing Manager, AVG (AU/NZ)
Australian & New Zealand distributors of AVG Anti-Virus & Internet Security Products
www.avg.com.au
English language users of Windows XP SP2 are unaffected by the recent reported problems related to the most recent update to commercial and free versions of AVG 7.5 and AVG 8.0. The problem only affects users of the Dutch, French, Italian, Portuguese, and Spanish language versions of Windows XP SP2.
Full details about the problem and what AVG is doing about it are available at http://www.avg.com.au/index.cfm?section=news&feature=115
Best Regards, Lloyd Borrett
Marketing Manager, AVG (AU/NZ)
Australian & New Zealand distributors of AVG Anti-Virus & Internet Security Products.
www.avg.com.au
AVG has already responded to resolve this issue. The full response can be seen at http://www.avg.com.au/index.cfm?section=news&feature=104
An updated version of AVG Anti-Virus Free Edition 8.0 is already available, see http://www.avgfree.com.au. The Search-Shield component of LinkScanner has been modified to only notify users of malicious sites. The equivalent modification to the the AVG 8.0 commercial products will be rolled out on 9th July 2008.
Once the updated version has been rolled out to all AVG 8.0 users the issue will be resolved.
As of this date, Search-Shield will no longer scan each search result online for new exploits, which was causing the spikes that web masters addressed with us.
However, it is important to note that AVG still offers full protection against potential exploits through the LinkScanner Active Surf-Shield component of our product, which checks every page for malicious content as it is visited but before it is opened.
We’d like to thank the web community for bringing these challenges to our attention, as building community trust and protecting all of our users is critical to us.
Best Regards, Lloyd Borrett
Marketing Manager, AVG (AU/NZ)
AVG has already responded to resolve this issue. The full response can be seen at http://www.avg.com.au/index.cfm?section=news&feature=104
An updated version of AVG Anti-Virus Free Edition 8.0 is already available, see http://www.avgfree.com.au. The Search-Shield component of LinkScanner has been modified to only notify users of malicious sites. The equivalent modification to the the AVG 8.0 commercial products will be rolled out on 9th July 2008.
Once the updated version has been rolled out to all AVG 8.0 users the issue will be resolved.
As of this date, Search-Shield will no longer scan each search result online for new exploits, which was causing the spikes that web masters addressed with us.
However, it is important to note that AVG still offers full protection against potential exploits through the LinkScanner Active Surf-Shield component of our product, which checks every page for malicious content as it is visited but before it is opened.
We’d like to thank the web community for bringing these challenges to our attention, as building community trust and protecting all of our users is critical to us.
Best Regards, Lloyd Borrett
Marketing Manager, AVG (AU/NZ)
AVG has already responded to resolve this issue. The full response can be seen here
An updated version of AVG Anti-Virus Free Edition 8.0 is already available, see http://www.avgfree.com.au. The Search-Shield component of LinkScanner has been modified to only notify users of malicious sites. The equivalent modification to the the AVG 8.0 commercial products will be rolled out on 9th July 2008.
Once the updated version has been rolled out to all AVG 8.0 users the issue will be resolved.
As of this date, Search-Shield will no longer scan each search result online for new exploits, which was causing the spikes that web masters addressed with us.
However, it is important to note that AVG still offers full protection against potential exploits through the LinkScanner Active Surf-Shield component of our product, which checks every page for malicious content as it is visited but before it is opened.
We’d like to thank the web community for bringing these challenges to our attention, as building community trust and protecting all of our users is critical to us.
Best Regards, Lloyd Borrett
Marketing Manager, AVG (AU/NZ)