Again and again and again and again
I would think that in 2007 companies was aware of the fact that hiding security breeches like this from their customers is a bad idea. Things tends to get out in the clear, and who looks like the cow then? BeThere!
IMO, the interesting side of the story is not how the ISP threats Sid - that is only a side-effect. What is important is the fact that the company clearly have slept in the class. They need to wake up and understand that to "not degrade the customer experience" they have to be responsible. To take a propper cause of action. Actions that I cover over and over and over again on my blogg: http://www.roer.com/node/110
Why is it so hard to threat your customers with respect?
Kai
Biting the hand that feeds IT
