
those poor wintards...
Fancy have to use a interface equivalent to Mac OS 7 ;)
21 publicly visible posts • joined 16 Jul 2008
Moved to a flat in the N2 area, got phone initially connected then transferred from BT to TalkTalk. However during the changeover we were cut off. It took endless calls to TT customer support to convince them we had no dial tone as their tests to the exchange indicated all was fine. An engineer finally found the connection was done incorrectly at the exchange. Found the minimum time on hold was 30 mins to customer support which was abysmal, being cut off several times on hold. So 6 weeks after signing up finally online & connection speed really good. However they also commenced billing from our go live date of which 3 weeks of that we had no connection so I vision been on hold for several hours to customer services sorting this last issue :)