That is pathetic
"Taking into account the difficulties involved in providing meaningful and clear information to customers... in this case, this is not an issue we intend to pursue further with BT," the regulator wrote.
So the regulator is saying that BT customers are too stupid to understand what BT are doing, or that BT were too lazy to explain it properly, they should just let it go. This guy should be sacked.
Biting the hand that feeds IT
