No brand loyalty???? To samsung ?Of course not
I think you will find most people who use a HTC say 1 of two things excellent device, good support, well built or I am bored of android I am getting an iphone next time. I think HTC has developed intself into a premium smart phone manufacturer because they give people things they care about build quality and updates.
Samsung on the other hand has had a different tactic, lets release a new phone every week, sod the build let's just go with features. I know big screen, dual core, more ram, very slim. They seemed to have released so many fing devices they cantrember them all let alone possibly keep them all updated and build is, except for the high end stuff, quite poor.
My experiences are of work mates here in Spain, all teachers, in the last year almost everyone has moved over to smart phones. About 80% android, 10% iphones (way to expensive on contract here) and 10% Samsung Waves on the Bada platform.
HTC are really cleaning up here and cos their build is good people are going back for more second time. They are the old Nokia of the smart phone age.
Samsungs support and build are crap. Try my 16 month old Galaxy Spica, it seems cos me and my Mrs missed an updated which was issued on New PC Studio (1.6 to 2.0) we now cannot updated to 2.1 on Kies. Tried in 3 times on 2machines never picks up the bloody update and Kies doesn recognise the phone. If your going to change your F'ing software support a currently sold phone you arses. Woeful, and Bada is a terrible platform in terms of apps. What were they thinking