What is it all about
* Dealing with people that don't have a clue what IT can provide but believe that solutions are just clicks on the keyboard away.
* Trying to explain that having IT knowledge has nothing to do with being able to repair personal material, being a Photoshop genius or counselling on how make thy personal website look "pretty".
* No, I do not have any good sources or information requiring the purchase of cheap material.
* Trying to run an IT department on an ever decreasing budget but with increasing demands..
* Endless reports to the upper echelons which will be used to further prove that the workforce can be reduced.
* The installation and maintenance of hardware OUTSIDE of office hours. No, the hours are not always paid.
* Being on call 365 days a year.
And what are the advantages.
* A free Blackberry so that you can be on call. - whoopy do.
* A non restricted Internet access - whoopy f***ing do.
* You get to choose your own laptop - as long as its a Dell, double whoopy f***ing do.
Yup, really looking great isnt it.
To be honest though there are some perks to the job but they are usually quite rare and far between.