Re: "Since when do retail make ANY system changes in December?"
Well, Tesco have just done so. 2.5 years ago they did a software update that made their bar code scanners a complete pile of crap - several seconds to register a scan, and the same delay for repeat scans of the same item. In some parts of our usual store it took a lot longer because of the WiFi coverage.
So a couple of weeks ago I went into the store and all the scans are now pretty much instant, just like Sainsbury's have always been.
Having complained bitterly originally via their CEO mailbox, I thought I would write and congratulate them on having the balls to do a software upgrade just before Christmas! A pity it's taken them 2.5 years to sort it out though.