30 posts • joined 22 Apr 2008
Two years ago, 123-Reg and NamesCo decided to register millions of .uk domains for customers without asking them. They just got the renewal reminders...
Voda, Worst Customer Service
Having managed corporate (multi-connection handset ) contracts with O2, Voda and EE, have to say Voda are the worst for customer service, inaccurate billing, failing to send bills at all, taking money by DD without notice, sneaky price rises and deliberate obstruction when trying to leave. Network performance is average but on customer service alone I'd never go near them again.
Whatever they are doing to repair the portal has now broken the Web Filtering.
Not sure if they really know what an impact it is having on customers, but not impressed from this end.
I've had to put bypasses in to get to the Internet. I am beginning to worry that they don't actually know what they are doing.
I suspect the employee cleansing will carry on
I doubt it will change the Openreach policy of treating the workforce like crap, trying to push out those with original BT contracts and long service in favour of less experienced people on shitty contracts at cheaper rates. You pay peanuts, etc etc... Staff bullying is rife on Openreach.
Happened with iPad 2, but Apple loathe to admit it
I had a brand new iPad 2 in September that had an effective wireless range of about 3 feet...Apple forums are full of people having the same issue and being told by Apple Staff it was their router at fault. Took mine into Apple store and it couldn't even see the instore Apple WiFi..they changed it without any problems, but denied any knowledge of an issue. I suspect there have been some high failure rate issues since last year with the Wifi chips or something that Apple will not admit too. Bad batch or something.
2nd hand market keeps money flowing into new games
Without the 2nd hand game market, would punters have cash to spend on other titles ?
Not everyone can afford new, but for some users being able to sell games on gives new cash to invest in new titles.
For the Car Market analogists....imagine if you had no market to sell your old car, you'd have nothing to contibute to the next new one....
"We are making key, targeted moves as we align operations in support of our network-centric platform strategy,"
This is the kind of verbal rubbish-speak that companies need to stop.
But it seems CEO's amd senior managers sprout this garbage and applaud each other for it.
"We failed and are trying to work out what to do next" would be a good alternative
Blackadder all over again
Reminds me of the episode in Blackadder Goes Forth where General Melchett acts as the judge in the case of the 'eaten' messenger pigeon.
The General is also the victim (it was his pigeon) and he appears for the prosecution as a witness too.
So this proves you CAN make this kind of stuff up...
<quote>Could be a myth but I remember reading about one of those planes that fly low, scoop water and then drop it on forest fires - it scooped some guy up out for a swim. Unfortunately he died from burns or landing on a tree or something.
That was an episode of CSI.</quote>
..one of those urban myths.