One of Frontier's problems
Is people abandoning landlines, and going to a cell phone for their calls.
I decided to ditch Verizon back in 2013 when their single locally limited landline went beyond $40.00. Once you add in the fees charged to get any kind of long distance service tacked on top of that already expensive cost, you were getting close to a 'price pain point' and one had to wonder if a copper landline was worth it.
At the time I looked at Virgin Mobile PayLo plans which allowed calling costs to drop to as low as $25.00 a month.
Decision was simple - good fucking bye Verizon.
I resisted Verizon's constant pleas to switch to FiOS, but I had reservations about Verizon's intentions. In my market there were competing local exchange carriers who were operating by renting Verizon's wires due to the Telcom Act of 1996; but I was quite certain the Act did not cover those subscribers who cut loose the copper in favor of FiOS. I never trusted Verizon to act in the consumer's interest unless they can tack on all kinds of fees and surcharges.
One last thing, I was so dammed lucky that I did not experience all of the bullshit former Verizon customers got once Frontier took over in our area:
https://www.tampabay.com/news/business/can-frontier-communications-get-over-its-fumbling-takeover-of-verizon-fios/2271934/
It is clear that Frontier's executives have forgotten one very basic rule: excessive debt will drag you down. In times where revenues come up short, you still have to service debt.