Transparency = Honesty
Ergo, lack of transparency = opportunity to cheat, lie and steal.
Doesn't mean that every company cheats, lies and steals, but the possibility to do so is there.
It is especially bad in companies that are in charge of portions of Internet accessibility.
I think it is high time that someone writes down a Open-Source Charter of Address Registrators, or OSCAR.
Said charter would define very precisely and specifically how the registrar is suppose to operate, how decisions are to be made and how they can be challenged, the power and duties of the board, the managers, etc.
Any registrar not complying with OSCAR would be boycotted until dead.
And I'd like a double side of fries with that.