It's all well and good to complain
If you're so unhappy with their services, what the hell are you doing still using them ?
Are there no other choices out there ? Is it that difficult to do a search on Internet ?
It beggars belief that commercial entities today can provide an apparently consistently shitty service, and yet people still continue paying them for their shitty service.
I mean, why has TSB not shut its doors ? Why is TalkTalk still in existence ? These massive failures still have customers, for frack's sake !