"Mature apps" my arse
OSS? Suuuure. Some of us here in the real world have real work to do, and need to use real applications which have real support available, not some half-assed assemblage of poorly conceived code slapped together by autistic basement dwellers who laugh up their voluminous sleeves and cry "RTFM" when some poor n00b dares ask a question about their horrible crapware.