F*cking Carphone Warehouse II
Well what can I say..
1) Ordered the phone via their website to be sent to their gateshead store (MetroCentre) and eagerly checked the tracking of the parcel the following day but to no avail as at 6pm it said delivery failed. Rang up said courier - they said the address that they've been trying to deliver to doesnt exist. Muggins here checks the address and sure enough they've attempted to send it to a store that closed down 12 months ago!
So then.. I toddle off down to CityLink in an attempt to retrieve the parcel even though my name wouldnt be on it (addressed to a non existant shop y'see) but CityLink were pretty understanding and with a bit of phoning they handed the goods over so top marks to them.
Roll on 8pm last night..
Activate - Fail
Activate - Fail
Activate - Fail
Activate.. get the final stage.. works.. no FAIL. Problem being is that iTunes seems to think its now activated (as I dont get the option any more) but the phone sure as hell doesnt.
So then.. I decide to stop swearing and take it down to the shop it should have been sent to the following day (today).
I arrive - tell them the story and politely ask them to fix it. However the sales guy hits an immediate snag - they are unable to close the account as its assigned to a shop that performs the web sales so he duly rings them up but guess what - so are about another 60 shops in the UK so he is in a queue of 60 with about one numbskull dealing with all these enquiries. 2 hours later I just the bloody phone with that lot and as far as I'm concerned if they dont sort it buy tomorrow I'm cancelling the damn contract.
What a complete bunch of utter incompentant fools.