upgrade still a joke
ok so vm are trying to reballance things, but it's still no go for most customers, i have been on the 20mb service for nearly 12 months,the first two weeks were good, then it all went down hill, the most i could ever get was 5mb max, the ubr i am conected to has been waiting to be upgraded since may 2007 with all the fix dates just getting canceled, and no new date in sight, as i last ditch attempt i managed to get hold of the broadband manager, who was honest enough to tell me that not only was the network in my area compleatly nackered, but the most of the uk as well, and to be honest we have no money to fix it, i said i wanted to cancel my account, and the manager said ok we will put you on the 4mb service and only charge you for 2mb, this has now gone to 10mb, but my max speed is between 0.5mb and 1mb so we the customers loose again,
ofcom arn't intrested, the asa let vm get away with false advertizing the gov dont give a dam, so what can the customers do................dont say use my bt line , that will only support a max of 0.3 -0.5mb
Biting the hand that feeds IT
