OH NO
I just left Amazon DVD due to their shocking customer service, messing up my DVD purchase discount, telling me card didn't work and threatening to close my account while continuing to take money from the card but refusing to send me DVDs because I hadn't paid!
In the end I got a refund on the monies taken but no DVDs received. They told me my account was cancelled as I hadn't paid and so I lost my 10% discount even though they had been taking money and nobody I contacted would reinstate my 10% discount, nor could they decide whether my account was active or inactive. Confused? I was.
So I left and went to LoveFilm...
Biting the hand that feeds IT
