Tiscali Melt down
I was experiencing a few problems on my broadband getting only 700k on a 2 Mg download service.
Since they offered an upgrade without any increase in cost, I took the 8Mg package.
It was apparently finished last Friday and to date my average download speed has achieved the dizzy hieghts of 1.3 Mg but averages 750k with a low point of 35k.
Reported this to them and they gave some ridiculous answer about confirming my upgrade but totally ignoring the poor performance. To add insult to injury they stated that I should wait a further 7 days before going back to them. Aye that will be right!
Sent them a pointed little note saying less of the corporate gibberish and escalate immediately to tech support. If its not fixed by the start of next week then I am off to Demon. At least I know how to get things sorted out in Demon
Biting the hand that feeds IT
