Posts by Matthew Banwell 18 publicly visible posts • joined 16 Jan 2008
I was a bit miffed recently when my father-in-law's TT-supplied router died, but TalkTalk refused to issue a replacement until he renewed his contract for another 18 months. This seemed very unfair to me, but guess that was how they prevented him doing the "walk walk"—for now at least.
Isn't this like that Sainsbury's story where they wanted an artist to paint their canteen for free? The naming website just slurps suggestions without a submission form, and the T&Cs take ownership. This is branding, and branding is valuable. Surely Google could afford to, and should pay?
Great phone - I love it to bits - but the HTC Sense website is terribly unreliable. Sending text messages through it is a bizarre game of chance. Their support stay it's under maintenance but for something that has been so heavily marketed and really isn't that complex, this should have been fixed by now.
If the seller doesn't use Recorded Delivery (and even if they have Proof of Postage), you can make a claim to PayPal that you never received the item and PayPal will take your money from the seller and credit it back to you. So, you get a refund *and* get to keep the item. What a deal - seems like good customer service to me...!
(Disclaimer - had this happen to me, though have never done it myself)
Gmail not only sticks mail from Google itself into the Spam folder, but also marks these messages with the anti-phishing message, "Warning: This message may not be from whom it claims to be. Beware of following any links in it or of providing the sender with any personal information."
So, on one hand Google is sending me emails about update my Adwords billing info, yet on the other they're hiding them from my inbox, and telling me not to trust these emails. What to do?
;-)
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