* Posts by Maestro

1 publicly visible post • joined 15 Jan 2008

Dreamhost billing cock-up shocks customer bank accounts

Maestro
Flame

Not just one year...

I think their cockup was worse than they're saying actually, I not only got billed for all of 2008, I was DOUBLE BILLED for all of 2008. Add in a couple of domain registrations it also automatically billed me for and I got hit for right at $500.

Fortunately it didn't screw up my finances, but I think this mess is going to cost them dearly. I wouldn't be surprised if covering all the overdraft fees they generated bankrupts them.

(For the inevitable claims that no fees would be incurred, you obviously never dealt with my bank who once charged me an overdraft on a check that came in because there was a pending transaction on my check card... even though there was enough in there to cover the check and a deposit was also pending that more than covered both. They did refund that one but claimed it's their standard policy, so with this Dreamhost mess they'd count me down $500 and charge me overdrafts on anything else that came through. Some banks are flat out evil, and those who have the misfortune to be stuck with an evil one when Dreamhost overcharged them may be in serious financial trouble at the moment.)