Worst days
On the 31st of December it was almost impossible to get into any public online games on Call of Duty - private hosted games where fine but you can not level up in those.
Last night was also a complete nightmare.
Considering that this is a subscription service it is only right that one should get a refund. - PSN is not a subscription service and I guess here the rule of "You get what you pay for" has its exception here as I have experienced very little problems on PSN.
Biting the hand that feeds IT
